There are lots of administrative and clerical roles available, who provide business support to clinical and non-clinical staff and services. The NHS has to be well-organised and keep detailed records of patients and staff. Patients and other organisations need to be able to contact the NHS, to see or speak to the right person who can give them the help they need. That could be booking an appointment, getting advice or paying an invoice. Some roles include personal assistant, secretary, ward clerks and support roles.